Privacy Policy
Shiphook is operated by Bruning LTD ("we", "us"). This policy explains what data we collect, how we use it, and your choices.
What we collect
- Contact details you provide, such as your email address and name when you request early access or contact us.
- Message content you send us (for example, enquiry details).
- Basic usage analytics if enabled (for example, page views, device/browser type, and general location).
- Technical data like IP address and timestamps, which are included in standard server logs.
How we use data
- To respond to enquiries and provide early access updates.
- To improve the Shiphook service and website.
- To communicate product updates and relevant offers (you can opt out anytime).
- To manage advertising campaigns on our own behalf (for example, using the Facebook Ads API).
Third-party services
We may use third-party services to operate and measure our marketing and advertising. These services may collect information as described above.
- Facebook Ads API (for managing advertising campaigns).
- Google Analytics (if enabled).
Cookies and analytics
If analytics are enabled, cookies or similar technologies may be used to understand site usage. You can disable cookies in your browser settings.
Sharing and disclosure
We do not sell personal information. We only share data with service providers who help us operate the site or run advertising, and only as needed to provide the service.
Data retention
We retain personal data only as long as necessary to provide the service, comply with legal obligations, and resolve disputes.
Your choices
You can request access to, correction of, or deletion of your personal data by contacting us at the email below. You can also opt out of marketing messages at any time.
Security
We take reasonable steps to protect personal information, but no method of transmission or storage is 100% secure.
International transfers
Some service providers may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Children's privacy
Shiphook is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The effective date above will be updated when changes are made.
Contact
Privacy questions can be sent to hello@shiphook.co.nz.